FAQ
Product & Fit
What material is the Loomora Set made of?
Our Loomora Set is made from an ultra-soft blend of cotton and polyester, designed to be breathable, lightweight, and incredibly cozy. It feels like a soft hug, perfect for lounging at home or casual outings.
Is the fabric breathable?
Absolutely! The fabric is designed to keep you warm without overheating. It’s lightweight and breathable, making it comfortable to wear year-round, whether it's a cool evening or a relaxing afternoon.
How does the sizing work?
We offer a range of sizes to fit and flatter all body types. Our Loomora Set runs true to size, but if you prefer a looser, more relaxed fit, we recommend sizing up. For detailed measurements, check out our Size Guide
Will the set shrink after washing?
No, the Loomora Set is made from pre-shrunk fabric, so you don’t need to worry about it shrinking in the wash. Just follow our care instructions to keep it looking fresh and cozy wash after wash.
Can I wear the Loomora Set outside?
Yes! While the set is perfect for lounging at home, it’s also stylish enough to wear for casual outings. Pair it with sneakers for a cozy, chic look when running errands or grabbing coffee with friends.
Is the set suitable for all seasons?
Yes, our Loomora Set is designed for year-round comfort. The fabric is warm enough for colder weather but breathable enough to wear in milder temperatures. It’s a versatile piece you’ll love to wear no matter the season.
Does the top provide enough support?
The crop top is designed for comfort, so while it doesn't offer the same support as a traditional bra, it’s perfect for lounging. If you need more support, you can easily pair it with your favorite bralette or light bra.
Quality & Durability
Will the set lose its softness after multiple washes?
No, our Loomora Set is made with high-quality materials that are designed to stay soft even after many washes. Follow the care instructions (machine wash cold, gentle cycle, tumble dry low) to maintain its softness.
Does the fabric pill or shed?
Unlike many other cozy sets, our fabric is specially chosen to resist pilling and shedding. However, for best results, we recommend washing it inside out and avoiding fabric softeners to keep it in perfect condition.
Is the Cozy Knit Set eco-friendly?
We’re committed to minimizing our environmental impact. Our packaging is eco-friendly, and we strive to ensure our production processes are as sustainable as possible. We’re always looking for ways to reduce our carbon footprint.
Shipping & Delivery
Do you offer free shipping?
Yes, we offer free worldwide shipping on all orders – no minimum required! Wherever you are, we’ll get your Loomora Set delivered to your door at no extra cost.
How long does shipping take?
Shipping times depend on your location, but most orders are delivered within 7-15 business days. We’ll provide tracking information so you can monitor your package every step of the way.
Do you ship internationally?
Yes, we ship worldwide! No matter where you are, you can enjoy the comfort and style of our Loomora Set. Plus, remember – shipping is always free!
Returns & Exchanges
What is your return policy?
We want you to love your Loomora Set. If for any reason you’re not completely satisfied, you can return it within 30 days of receiving your order for a full refund – no questions asked! Simply contact our customer service team, and we’ll assist you with the return process.
Can I exchange the size if it doesn’t fit?
Of course! If the size isn’t quite right, you can exchange it for a different size within 30 days. Just reach out to us, and we’ll guide you through the easy exchange process.
General
How do I care for my Loomora Set?
To keep your set looking and feeling its best, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid using bleach or fabric softeners, and turn the pieces inside out to protect the fabric.
How can I contact customer service?
If you have any questions or need assistance, you can reach out to our customer service team via email at info@loomora.com. We aim to respond within 24 hours, Monday through Saturday.